Customer Experience Specialist
London, United Kingdom
Customer Experience Specialist
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Where did you hear about this job?
Have you signed up to a HiddenCity game before?
I've booked one, but not yet played it
If you have signed up to a HiddenCity game before, what was the five digit game ID for the game you played? You will have received this in an email and text message after you signed-up, and after you finished the game. If you played before June 2019 it will have been called a 'hunt ID'.
Briefly tell us who you are, why you are interested in this role, and how well suited you think the job is for you. Write as if you're talking to us in person so we can get a feel for who you are.
Which days would you be happy to work? Tick as many as apply. For example, if you tick all seven days then you are saying are you flexible about which days you work. We're looking for you to work at least weekend day.
What type of contract would you be happy with:
What is your level of experience of working with customers and/or sales?
Why did you select that level of experience, for working customers and/or sales?
What's your experience of Google Drive, Google Docs and Google Sheets?
Why did you select that level for your Google Drive, Docs and Sheets experience? If you selected 'None' or 'Beginner' then tell us a bit more about how tech-savvy you are so we can get a feel for how quickly you'll be able to pick these tools up.
How you might respond to this tweet: http://bit.ly/1T0iVWJ
Show off your inner critic. Pick a venue from ONE of the two lists below - a cafe or pub - where you've had both food and drinks, one which you can write a review about. Choose a cafe...
Look Mum, No Hands! (Old Street)
Shoreditch Grind (Old Street)
Coco Momo (Marylebone)
The Bridge (Kingston)
Burnt Toast (Brixton)
Notes (several locations: write about one of them)
Coffeeworks (several locations: write about one of them)
I'll choose a pub (see next question)
Or a pub...
Frank's Cafe (Peckham)
The Faltering Fullback (Finsbury Park)
Charles Lamb (Angel)
The White Horse (Parsons Green)
The Paradise (Kensal Green)
The Stag (West Hampstead)
The Eagle (Farringdon)
The Pineapple (Kentish Town)
Boot and Flogger (London Bridge)
Pub on the Park (London Fields)
The Bell (Walthamstow)
Earl of Essex (Islington)
Duke of Edinburgh (Brixton)
I've chosen a cafe (previous question)
...now rate your chosen pub or cafe out of five stars for food, drinks and overall experience...
...now gives us your review, in brief, of a time that you went. Tell us as if you were there in person. Be casual, show your personality. Include your thoughts on food, drinks and overall experience.
Write a response to the following email in a couple of sentences. "We would like to require additional information on your games: - What kind of activities does it include? - What is the cost for a group of 15 people?"
Briefly tell us about a time when you showed entrepreneurial flair.
Tell us about a time when you've gone beyond the role set out for you.
What is your expected pay?
£14 per hour freelance / £22k per annum permanent (plus holidays)
£15 per hour freelance / £23.5k per annum permanent (plus holidays)
£16 per hour freelance / £25k per annum permanent (plus holidays)
£17 per hour freelance / £26.5k per annum permanent (plus holidays)
£18 per hour freelance / £28k per annum permanent (plus holidays)
Tell us why you proposed that amount.
We've sometimes found it helpful to offer successful candidates a few days' paid work as a trial so they can get to know us a bit better before committing to the job. This could be on weekdays or the weekend. Is this something you might be interested in?
If you would like to add any links to your relevant online presence that will support this application, please do so below (e.g. website, portfolio, social media, etc.)
Do you have any comments about this application form, so we can make things better for future applicants?
Would you like us to keep you updated about HiddenCity games?
Is there anything else you would like to tell us?